CUSTOMER CARE

By visiting our site and/or purchasing something from us, you agree to the following policies, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These policies apply to all users of the site, including without limitation users who are browsers, customers, wholesalers, brokers, and/or contributors of content.

Riverside Farms strives to ensure accurate pricing and information. Prices are subject to change. 

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CHANGES TO ORDER:

Changes to your order can be made via contacting me through email or facebook.  

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CANCELLING ORDER:

Hatching Egg orders may be cancelled however there will be a $15.00 fee for any cancelled hatching eggs order if the order has not shipped already.  Any order that has been shipped is not able to be cancelled.

 

RETURNS:

There will be NO returns on hatching eggs. 

 

HATCHING EGG POLICY:  PLEASE READ:  IMPORTANT INFORMATION:

IMPORTANT: Receiving unbroken eggs is NOT a guarantee that they will all hatch.

 

Firstly, even if the eggs are intact on the outside, handling by the post office can damage them enough that they do not hatch.   The internal arrangements of a chicken egg are relatively delicate and can be disturbed even if the outside is completely intact.

 

Secondly, I cannot guarantee your hatch rate because we have no control over the incubation conditions with which you try to hatch them. Eggs will not develop into chicks unless adequate conditions of temperature and humidity are met, and even a one degree difference in temperature can cause them not to hatch or can cause the chicks to not hatch properly.  All personal incubation and hatching practices are beyond my control

 

Hatching results will vary even if you are an experienced hatcher, so while the eggs will arrive intact and beautiful, I cannot guarantee your individual results.

 

By buying hatching eggs from Riverside Hatchery and Hobby Farm you agree that you understand that your hatch rates are beyond my control and that you understand that there will not be replacement eggs or refunds due to poor hatch rates from personal incubation practices and USPS handling. 

 

Happy Hatching !!!

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